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Welcome to the City of Asheville's Citizen Access Portal

OFFICE HOURS Closed to the Public
INSPECTIONS are provided Monday-Friday 7:30-5:30

***DSD's physical office at 161 S Charlotte St is closed to visitors. But we are open online and via phone. All inspections will take place, with social distancing precautions. Please call at 828-259-5846 if necessary. ***

We encourage you to go to Develop.AshevilleNC.gov for more online options. 

Online inspection requests must be in by 6:00pm the business day before the inspection.
 

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Account Registration

 

You will be asked to provide the following information to open an account:

      • Choose a user name and password
      • Contact Information
     

Please review and accept the terms below to proceed.

 
General Disclaimer

While the City attempts to keep its Web information accurate and timely, the City neither warrants nor makes representations as to the functionality or condition of this Web site, its suitability for use, freedom from interruptions or from computer virus, or non-infringement of proprietary rights. Web materials have been compiled from a variety of sources and are subject to change without notice from the City as a result of updates and corrections.

All trademarks and service marks contained in or displayed on this Web site are the property of their respective owners.

The City is neither responsible, nor liable for any viruses or other contamination of your system, nor for any delays, inaccuracies, errors or omissions arising out of your use of the site or with respect to the material contained on the site, including without limitation, any material posted on the site. This website and all materials contained in it are distributed and transmitted "as is" without warranties of any kind, either expressed or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The City is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, this website and/or the materials contained on this website whether the materials are provided by the City or a third party.

In addition to the preceding terms and conditions the City, its officers, employees, agents or representatives shall not be liable for any damages of any kind arising from your use of the online payment service. Nothing contained in this website constitutes or is intended to constitute legal advice by the City or any of its agencies, officers, employees, agents, or representatives.

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External Links

This Web site may contain links to other sites on the Internet, which are provided for the convenience of the user. The City is not responsible for and makes no representation about the content or material available on such other sites. Links are not intended to imply sponsorship, affiliation, or endorsement by the City.


Privacy Policy

While the City does not sell any information collected and provided through this Web site, such information may be subject to disclosure as required by any federal, state or local laws, rules, or regulations, including, but not limited to, the North Carolina Public Records Act (Government Code Section 132 ).


Communications via Web Site

Communications made through e-mail and messaging systems shall in no way be deemed to constitute legal notice to the City or any of its agencies, officers, employees, agents, or representatives, with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, agents, or representatives, where notice to the City is required by any federal, state or local laws, rules, or regulations.

Refund Policy

All processed permits carry a minimum, non-refundable application fee of $75.00.  Applications that have been processed but have not incurred plan review or inspections are eligible for a refund of 90% of the fee less the minimum application fee of $75.00.  Applications that have been through plan review but not incurred any inspections are eligible for a refund of 75% of the fee less the minimum application fee of $75.00.  No refunds will be given six months or more beyond permit issuance or plan review.  To request a credit you may contact Development Services at 828.259.5935.  


 
 
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